You're now part of Avatel!
Next steps
Below, we outline the next steps we will take to complete the process and install fiber at your home.
You will receive your installation appointment via text message, within the requested time slot and on the earliest available date.
An installer will come to your home to set up your fiber service. Please make sure you have access to your building's telecommunications room on the day of installation.
If you've signed up for fiber and mobile service, the technician will bring the SIM cards to your home free of charge on the day of installation.
Between the 5th and 7th of each month, the amount will be charged to your bank account, and your bill will be available in the customer portal. We bill in advance, so for the first month, we will charge you proportionally for the days of the current month plus the following month.
If you have any doubt we are available in 1790 or in your nearest store