{"id":247870,"date":"2022-12-01T00:44:33","date_gmt":"2022-11-30T23:44:33","guid":{"rendered":"https:\/\/avatel.es\/roaming\/"},"modified":"2023-03-29T23:19:32","modified_gmt":"2023-03-29T22:19:32","slug":"roaming","status":"publish","type":"page","link":"https:\/\/avatel.es\/en\/roaming\/","title":{"rendered":"Roaming"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"247870\" class=\"elementor elementor-247870 elementor-216468\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fad31bc elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"fad31bc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-49264b9\" data-id=\"49264b9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"text-white page behind elementor-element elementor-element-9a5694f elementor-widget elementor-widget-banner\" data-id=\"9a5694f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"banner.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"contenedor full page behind  bg-gradient-background-page-2\" >\n            <div class=\"fila no-limit banner_page_height\">\n                <div class=\"columna-100 p-0\">\n                    <div class=\"contenedor\" style=\"height: 100%;\">\n                        <div class=\"fila no_image_mobile\" style=\"height: 100%;\">\n                            <div class=\"columna-50 text-col\" style=\"height: 100%;\">\n                                <h1 class=\"text text-section-title\">ROAMING<\/h1>\n                                <h2 class=\"text text-big bold\">Travel where you want without worries<\/h2>                                                            <\/div>\n                            <div class=\"columna-50 image-col\" style=\"height: 100%;\"><img decoding=\"async\" class=\"page-lateral-image\" src=\"https:\/\/avatel.es\/wp-content\/uploads\/2023\/03\/roaming.webp\"\/><\/div>                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e135e85 elementor-widget elementor-widget-shortcode\" data-id=\"e135e85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><search-roaming tabs-roaming=\"&lt;div class=&quot;roaming-tabs tabs-swiper&quot; id=&quot;tabs-roaming-search-roaming&quot;&gt;&lt;ul class=&quot;nav nav-pills ms-3 mb-4&quot; id=&quot;tabs-roaming-tabs-search-roaming&quot;&gt;&lt;li class=&quot;nav-item&quot; role=&quot;presentation&quot;&gt;\n                        &lt;button class=&quot;btn btn-light-dark py-1 px-2 active&quot; id=&quot;zona-1-search-roaming-tab&quot; data-bs-toggle=&quot;pill&quot; data-bs-target=&quot;#zona-1-search-roaming-pane&quot; type=&quot;button&quot; role=&quot;tab&quot; aria-controls=&quot;zona-1-search-roaming-pane&quot; aria-selected=&quot;true&quot;&gt;Zona 1&lt;\/button&gt;\n                    &lt;\/li&gt;&lt;li class=&quot;nav-item&quot; role=&quot;presentation&quot;&gt;\n                        &lt;button class=&quot;btn btn-light-dark py-1 px-2&quot; id=&quot;zona-2-search-roaming-tab&quot; data-bs-toggle=&quot;pill&quot; data-bs-target=&quot;#zona-2-search-roaming-pane&quot; type=&quot;button&quot; role=&quot;tab&quot; aria-controls=&quot;zona-2-search-roaming-pane&quot; aria-selected=&quot;false&quot;&gt;Zona 2&lt;\/button&gt;\n                    &lt;\/li&gt;&lt;li class=&quot;nav-item&quot; role=&quot;presentation&quot;&gt;\n                        &lt;button class=&quot;btn btn-light-dark py-1 px-2&quot; id=&quot;zona-3-search-roaming-tab&quot; data-bs-toggle=&quot;pill&quot; data-bs-target=&quot;#zona-3-search-roaming-pane&quot; type=&quot;button&quot; role=&quot;tab&quot; aria-controls=&quot;zona-3-search-roaming-pane&quot; aria-selected=&quot;false&quot;&gt;Zona 3&lt;\/button&gt;\n                    &lt;\/li&gt;&lt;li class=&quot;nav-item&quot; role=&quot;presentation&quot;&gt;\n                        &lt;button class=&quot;btn btn-light-dark py-1 px-2&quot; id=&quot;zona-4-search-roaming-tab&quot; data-bs-toggle=&quot;pill&quot; data-bs-target=&quot;#zona-4-search-roaming-pane&quot; type=&quot;button&quot; role=&quot;tab&quot; aria-controls=&quot;zona-4-search-roaming-pane&quot; aria-selected=&quot;false&quot;&gt;Zona 4&lt;\/button&gt;\n                    &lt;\/li&gt;&lt;\/ul&gt;\n                &lt;div class=&quot;tab-content&quot; id=&quot;tabs-roaming-content-search-roaming&quot;&gt;&lt;div class=&quot;tab-pane active&quot; id=&quot;zona-1-search-roaming-pane&quot; role=&quot;tabpanel&quot; aria-labelledby=&quot;zona-1-search-roaming-tab&quot;&gt;\n                            Alemania, Austria, B&eacute;lgica, Bulgaria, Chipre, Croacia, Dinamarca, Eslovenia, Espa&ntilde;a, Estados Unidos, Estonia, Finlandia, Francia, Gibraltar, Grecia, Guadalupe, Hungr&iacute;a, Irlanda, Islandia, Italia, Letonia, Liechtenstein, Lituania, Luxemburgo, Malta, Noruega, Pa&iacute;ses Bajos, Polonia, Portugal, Reino Unido, Rep&uacute;blica Checa, Rep&uacute;blica Eslovaca, Reuni&oacute;n, Rumania, Suecia, Suiza.&lt;\/div&gt;&lt;div class=&quot;tab-pane&quot; id=&quot;zona-2-search-roaming-pane&quot; role=&quot;tabpanel&quot; aria-labelledby=&quot;zona-2-search-roaming-tab&quot;&gt;\n                            Andorra.&lt;\/div&gt;&lt;div class=&quot;tab-pane&quot; id=&quot;zona-3-search-roaming-pane&quot; role=&quot;tabpanel&quot; aria-labelledby=&quot;zona-3-search-roaming-tab&quot;&gt;\n                            Albania, Arabia Saud&iacute;, Argentina, Armenia, Bielorrusia, Bosnia Y Herzegovina, Brasil, Canad&aacute;, Chile, Colombia, Corea del Sur, Costa Rica, Egipto, El Salvador, Emiratos &Aacute;rabes Unidos, Filipinas, Georgia, Guatemala, Honduras, Hong Kong, India, Indonesia, Israel, Jap&oacute;n, Jordania, Kenia, Macedonia del Norte, Marruecos, M&eacute;xico, Moldavia, Montenegro, Nicaragua, Om&aacute;n, Paraguay, Per&uacute;, Puerto Rico, Rep&uacute;blica de Sud&aacute;frica, Rep&uacute;blica Dominicana, Senegal, Serbia, Turquia, Ucrania, Vietnam.&lt;\/div&gt;&lt;div class=&quot;tab-pane&quot; id=&quot;zona-4-search-roaming-pane&quot; role=&quot;tabpanel&quot; aria-labelledby=&quot;zona-4-search-roaming-tab&quot;&gt;\n                            Argelia, Australia, Azerbaiy&aacute;n, Bangladesh, Ben&iacute;n, Bermudas, Bolivia, Botswana, Camboya, Camer&uacute;n, Catar, Congo, Costa de Marfil, Cuba, Guinea, Guinea-Bis&aacute;u, Isla de Guernesey, Islas Feroe, Islas V&iacute;rgenes del Reino Unido, Jersey, Kazajist&aacute;n, Kuwait, Liberia, Madagascar, Malasia, Mali, Man (Isla de), Niger, Nigeria, Nueva Zelanda, Pakist&aacute;n, Panam&aacute;, Polinesia Francesa, Rep&uacute;blica Centroafricana, Rusia, Sierra Leone, Singapur, Sri Lanka, Tailandia, Taiw&aacute;n, T&uacute;nez, Uruguay, Venezuela.&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;\"><\/search-roaming><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"bg-white text-black-100 elementor-element elementor-element-ba86cab elementor-widget elementor-widget-faqs\" data-id=\"ba86cab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"faqs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"contenedor\">\n\t\t\t\t\t<div class=\"fila p-0\">\t\t<div class=\"faqs-container columna-100 accordion aura-accordion\"><h3 class=\"faqs-container-title text text-impact\">FAQs<\/h3><aura-accordion id=\"247713\" title=\"Roaming terms and conditions\" content=\"&lt;!-- wp:paragraph {&quot;translatedWithWPMLTM&quot;:&quot;1&quot;} --&gt;\n&lt;p&gt;Avatel reserves the right to track and monitor your roaming activity for the last four months . If during these four months you spend more time abroad than in Spain and have used more data in data roaming than in Spain, we will send you an SMS informing you of this and an additional data roaming charge could be applied: &euro;0.032\/min, &euro;0.05\/SMS and &euro;7\/MB.&lt;\/p&gt;\n&lt;!-- \/wp:paragraph --&gt;\"><\/aura-accordion><aura-accordion id=\"247712\" title=\"How can I contact customer services when abroad?\" content=\"&lt;!-- wp:paragraph {&quot;translatedWithWPMLTM&quot;:&quot;1&quot;} --&gt;\n&lt;p&gt;You can call customer services free of charge. You can contact customer services from abroad, making sure to add the country code +34 when you dial: +34 910 800 910.&lt;\/p&gt;\n&lt;!-- \/wp:paragraph --&gt;\"><\/aura-accordion><aura-accordion id=\"247711\" title=\"Should I deactivate roaming once back in Spain?\" content=\"&lt;!-- wp:paragraph {&quot;translatedWithWPMLTM&quot;:&quot;1&quot;} --&gt;\n&lt;p&gt;No, when you get back to Spain your normal mobile data service will automatically resume. You can also deactivate roaming in your mobile data settings if you prefer.&lt;\/p&gt;\n&lt;!-- \/wp:paragraph --&gt;\"><\/aura-accordion><aura-accordion id=\"247709\" title=\"I have changed my APN settings but I can&rsquo;t make outgoing calls or connect to the Internet.\" content=\"&lt;!-- wp:paragraph {&quot;translatedWithWPMLTM&quot;:&quot;1&quot;} --&gt;\n&lt;p&gt;If you have asked for your roaming to be activated and have adjusted your APN settings, but are unable to make outgoing calls or connect to the Internet when you arrive in your destination country, you may have to manually change the mobile and type of network you are connected to. Select the model of your device and follow the step-by-step guide: Samsung Iphone Xiaomi Huawei Oppo Blackview&lt;\/p&gt;\n&lt;!-- \/wp:paragraph --&gt;\"><\/aura-accordion><aura-accordion id=\"247707\" title=\"Do I need to adjust my APN settings when I activate roaming?\" content=\"&lt;!-- wp:paragraph {&quot;translatedWithWPMLTM&quot;:&quot;1&quot;} --&gt;\n&lt;p&gt;Even after activating roaming, sometimes you may still have to adjust the APN settings on your mobile. Check how to adjust your settings here.&lt;\/p&gt;\n&lt;!-- \/wp:paragraph --&gt;\"><\/aura-accordion><aura-accordion id=\"247706\" title=\"Should I dial the country code if I want to call Spain from abroad?\" content=\"&lt;!-- wp:paragraph {&quot;translatedWithWPMLTM&quot;:&quot;1&quot;} --&gt;\n&lt;p&gt;Yes, if you wish to call Spain or a Spanish number while abroad you must first dial +34 followed by the telephone number. Remember that the + symbol appears on your mobile when you hold down the 0 key.&lt;\/p&gt;\n&lt;!-- \/wp:paragraph --&gt;\"><\/aura-accordion><aura-accordion id=\"247697\" title=\"How long will my normal Avatel rates apply for when using roaming?\" content=\"&lt;!-- wp:paragraph {&quot;translatedWithWPMLTM&quot;:&quot;1&quot;} --&gt;\n&lt;p&gt;At Avatel we track your roaming activity for the last four months. If you have used more data in data roaming than in Spain, you will receive an SMS informing you of this and an additional data roaming charge could be applied.&lt;\/p&gt;\n&lt;!-- \/wp:paragraph --&gt;\"><\/aura-accordion><aura-accordion id=\"247695\" title=\"What about receiving calls from Spain while abroad?\" content=\"&lt;!-- wp:paragraph {&quot;translatedWithWPMLTM&quot;:&quot;1&quot;} --&gt;\r\n&lt;p&gt;The cost of receiving calls varies depending on what country you are in. If you receive a call while in an EU country (zone 1), there&rsquo;s no problem! The conditions are exactly the same as they are for your plan when you are in Spain, meaning there are no additional charges for receiving calls. If you are in a country belonging to a different zone, additional charges will apply when receiving calls&lt;br \/&gt;&lt;br \/&gt;Check the requirements for your destination country using the &lt;a href=&quot;https:\/\/avatel.es\/en\/roaming\/&quot;&gt;search tool.&lt;\/a&gt;&lt;\/p&gt;\r\n&lt;!-- \/wp:paragraph --&gt;\"><\/aura-accordion><aura-accordion id=\"247690\" title=\"Is there free roaming in European countries that do not belong to the EU?\" content=\"&lt;!-- wp:paragraph {&quot;translatedWithWPMLTM&quot;:&quot;1&quot;} --&gt;\r\n&lt;p&gt;Your normal Avatel rates apply in some non-EU European countries. Check the rates and conditions for the country you are travelling to in our country finder.&lt;\/p&gt;\r\n&lt;!-- \/wp:paragraph --&gt;\"><\/aura-accordion><aura-accordion id=\"247689\" title=\"How can I keep track of how much data I&rsquo;ve used when abroad?\" content=\"&lt;!-- wp:paragraph {&quot;translatedWithWPMLTM&quot;:&quot;1&quot;} --&gt;\n&lt;p&gt;You can find out how much voice and Internet data you have used by logging into My Avatel or by calling 1790. . Remember that if you look this up or call 1790 when abroad, you will be charged according to the rates and conditions for the country which you are in.&lt;\/p&gt;\n&lt;!-- \/wp:paragraph --&gt;\"><\/aura-accordion><aura-accordion id=\"247688\" title=\"Are there add-ons for international calls?\" content=\"&lt;!-- wp:paragraph {&quot;translatedWithWPMLTM&quot;:&quot;1&quot;} --&gt;\n&lt;p&gt;Yes, you can buy add-ons to get minutes for international calls to mobiles and landlines:&lt;br\/&gt;&lt;br\/&gt;&lt;strong&gt;Add-ons for international calls to mobiles&lt;br\/&gt;&lt;\/strong&gt; 100 minute add-on for mobile to mobile calls &euro;4\/month inclusive of tax&lt;br\/&gt;300 minute add-on for mobile to mobile calls &euro;9\/month inclusive of tax&lt;br\/&gt;&lt;br\/&gt;&lt;strong&gt;Add-ons for international calls to landlines&lt;br\/&gt;&lt;\/strong&gt; 200 minute add-on for landline to mobile calls in the EU: &euro;9.99\/month inclusive of tax&lt;br\/&gt;500 minute add-on for landline to landline calls in the EU: &euro;4.99\/month inclusive of tax&lt;\/p&gt;\n&lt;!-- \/wp:paragraph --&gt;\"><\/aura-accordion><aura-accordion id=\"247684\" title=\"What is the difference between roaming and international calls?\" content=\"&lt;!-- wp:paragraph {&quot;translatedWithWPMLTM&quot;:&quot;1&quot;} --&gt;&amp;#13;\n&lt;p&gt;Roaming applies to the cases of use outside Spain in the emission\/reception of calls and SMS, as well as data browsing.&lt;\/p&gt;&amp;#13;\n&lt;!-- \/wp:paragraph --&gt;&lt;!-- wp:paragraph {&quot;translatedWithWPMLTM&quot;:&quot;1&quot;} --&gt;&amp;#13;\n&lt;p&gt;International calls you make from Spain (or from outside Spain in Roaming) to any mobile or landline that is not Spanish, the cost will be additional to your tariff unless you have contracted a bonus of international minutes.&lt;\/p&gt;&amp;#13;\n&lt;!-- \/wp:paragraph --&gt;&lt;!-- wp:paragraph {&quot;translatedWithWPMLTM&quot;:&quot;1&quot;} --&gt;&amp;#13;\n&lt;p&gt;You can check the international call rates in the &lt;a href=&quot;https:\/\/avatel.es\/roaming\/&quot;&gt;search engine&lt;\/a&gt;.&lt;\/p&gt;&amp;#13;\n&lt;!-- \/wp:paragraph --&gt;\"><\/aura-accordion><aura-accordion id=\"247683\" title=\"How do I activate roaming for my Avatel line?\" content=\"&lt;!-- wp:paragraph {&quot;translatedWithWPMLTM&quot;:&quot;1&quot;} --&gt;\n&lt;p&gt;Call 1790 and ask for your roaming to be activated and make sure you adjust your APN settings on your mobile. See our step-by-step guide to adjusting your APN settings in Help &ndash; Mobile &ndash; How to configure APN settings.&lt;\/p&gt;\n&lt;!-- \/wp:paragraph --&gt;\"><\/aura-accordion>\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ROAMING Travel where you want without worries FAQs \u00bfC\u00f3mo hacer una llamada a un n\u00famero internacional? Condiciones Roaming Avatel se reserva el derecho a poder controlar y comprobar la actividad de roaming de los \u00faltimos cuatro meses. Si durante estos cuatro meses pasa m\u00e1s tiempo en el extranjero que en Espa\u00f1a y el roaming supera [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-247870","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/pages\/247870","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/comments?post=247870"}],"version-history":[{"count":4,"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/pages\/247870\/revisions"}],"predecessor-version":[{"id":247987,"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/pages\/247870\/revisions\/247987"}],"wp:attachment":[{"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/media?parent=247870"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}