{"id":198734,"date":"2022-09-26T06:31:59","date_gmt":"2022-09-26T04:31:59","guid":{"rendered":"https:\/\/avatel.es\/sim-first-steps\/"},"modified":"2023-01-27T12:21:14","modified_gmt":"2023-01-27T11:21:14","slug":"sim-first-steps","status":"publish","type":"page","link":"https:\/\/avatel.es\/en\/sim-first-steps\/","title":{"rendered":"SIM first steps"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"198734\" class=\"elementor elementor-198734 elementor-198730\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fc4e8f0 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"fc4e8f0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f74408\" data-id=\"7f74408\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c30bdc8 elementor-widget elementor-widget-aura_heading\" data-id=\"c30bdc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aura_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"contenedor\">\n            <div class=\"fila\">\n                <div class=\"columna-100 py-0\">\n                    <h1 class=\"text text-big\">\n                        First steps with your SIM\n                    <\/h1>\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb71cae elementor-widget elementor-widget-aura_text\" data-id=\"cb71cae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aura_text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"contenedor\">\n            <div class=\"fila\">\n                <div class=\"columna-100 py-0\">\n                    <p class=\"text text-impact text-start \"> Have you received your new AVATEL SIM? Great! Here is all the information you need. Welcome! <\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92b2e93 elementor-widget elementor-widget-aura_text\" data-id=\"92b2e93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aura_text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"contenedor\">\n            <div class=\"fila\">\n                <div class=\"columna-100 py-0\">\n                    <p class=\"text text-impact text-start bold\"> Activation <\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ab0a62 elementor-widget elementor-widget-aura_accordion\" data-id=\"4ab0a62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aura_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"contenedor\">\n            <div class=\"fila\">\n                <div class=\"columna-100 accordion aura-accordion py-0\">\n                    <aura-accordion id=\"aura-accordion-4ab0a62\" title=\"I have ported my mobile line from another company to AVATEL. What should I do?\" content=\"&lt;!DOCTYPE html PUBLIC &quot;-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN&quot; &quot;http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd&quot;&gt;\n&lt;?xml encoding=&quot;utf-8&quot; ?&gt;&lt;p&gt;&lt;strong&gt;IMPORTANT: Do not dispose of or remove your present SIM when you receive the new AVATEL SIM.&lt;\/strong&gt;&amp;nbsp;You must continue to use it until we tell you; if not, you will be left without the service.&lt;\/p&gt;&lt;p&gt;1. The activation process of your SIM will be carried out within the next 48 working hours after the porting from your previous company is performed.&lt;br&gt;2. Within that term, you will receive an SMS to inform you of the date and time when you must change your old SIM to the new one from AVATEL.&lt;br&gt;3. On that date, you must perform the change (carefully press out the card shape you need and keep the outer part so you can change them whenever you want). To make sure you are not left without network connection when you need it most, the portability will be performed in the early morning and you can continue to use it until then.&lt;br&gt;4. When the process has been carried out, you will be notified and you can insert the new SIM. We recommend you perform the SIM change by switching off the mobile phone and turning it on again after inserting the AVATEL SIM.&lt;br&gt;5. You can make a call to check that your SIM is correctly activated.&lt;\/p&gt;\n\" ><\/aura-accordion>\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1555a59 elementor-widget elementor-widget-aura_accordion\" data-id=\"1555a59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aura_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"contenedor\">\n            <div class=\"fila\">\n                <div class=\"columna-100 accordion aura-accordion py-0\">\n                    <aura-accordion id=\"aura-accordion-1555a59\" title=\"I have requested a duplicate or a new number. What should I do?\" content=\"&lt;!DOCTYPE html PUBLIC &quot;-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN&quot; &quot;http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd&quot;&gt;\n&lt;?xml encoding=&quot;utf-8&quot; ?&gt;&lt;p&gt;1. Insert your SIM, both if it is new or a duplicate, into the phone and the activation process will take place automatically. (Carefully press out the card shape you need and keep the outer part so you can change them whenever you want).&lt;br&gt;2. You can make a call to check that your SIM is correctly activated.&lt;br&gt;3. There are rare occasions when the activation does not take place immediately. Visit&amp;nbsp;&lt;a href=&quot;https:\/\/avatel.es\/en\/tiendas\/&quot;&gt;your nearest shop&lt;\/a&gt;&amp;nbsp;if that happens, or call the toll-free number 1790.&lt;\/p&gt;\n\" ><\/aura-accordion>\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83fae5b elementor-widget elementor-widget-aura_accordion\" data-id=\"83fae5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aura_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"contenedor\">\n            <div class=\"fila\">\n                <div class=\"columna-100 accordion aura-accordion py-0\">\n                    <aura-accordion id=\"aura-accordion-83fae5b\" title=\"I have received more than one SIM card and I want to know which is the one for my telephone. How can I find out?\" content=\"&lt;!DOCTYPE html PUBLIC &quot;-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN&quot; &quot;http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd&quot;&gt;\n&lt;?xml encoding=&quot;utf-8&quot; ?&gt;&lt;p&gt;To know which SIM card matches, you must know the ICCID or SIM identification code. You can find that 18&amp;ndash;20-digit code on the reverse of your SIM card, as shown in the picture.\n\n&lt;br&gt;\n&lt;img src=&quot;https:\/\/avatel.es\/wp-content\/uploads\/2023\/01\/Imagen-ICCID-SIM.webp&quot;&gt;&lt;\/p&gt;\n\" ><\/aura-accordion>\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e40cdf elementor-widget elementor-widget-aura_text\" data-id=\"6e40cdf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aura_text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"contenedor\">\n            <div class=\"fila\">\n                <div class=\"columna-100 py-0\">\n                    <p class=\"text text-impact text-start bold\"> Configuration <\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35252bb elementor-widget elementor-widget-aura_text\" data-id=\"35252bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aura_text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"contenedor\">\n            <div class=\"fila\">\n                <div class=\"columna-100 py-0\">\n                    <p class=\"text text-impact text-start bold\"> SIM <\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b4062c elementor-widget elementor-widget-aura_accordion\" data-id=\"3b4062c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aura_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"contenedor\">\n            <div class=\"fila\">\n                <div class=\"columna-100 accordion aura-accordion py-0\">\n                    <aura-accordion id=\"aura-accordion-3b4062c\" title=\"My SIM is now active but I do not have Internet. How can I configure it?\" content=\"&lt;!DOCTYPE html PUBLIC &quot;-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN&quot; &quot;http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd&quot;&gt;\n&lt;?xml encoding=&quot;utf-8&quot; ?&gt;&lt;div class=&quot;accordion-content&quot; style=&quot;padding: 10px 0px 20px 30px; display: block;&quot;&gt;\n&lt;p&gt;You must configure the APN to configure Internet on your mobile phone. At AVATEL M&amp;oacute;vil, the APN configuration is automatic, but if you are going to travel abroad, you will have to configure it.&lt;\/p&gt;\n&lt;div class=&quot;row&quot; style=&quot;margin-top: 70px;&quot;&gt;\n&lt;div class=&quot;col-12 col-md-6&quot;&gt;\n&lt;h4&gt;&amp;nbsp;&lt;i class=&quot;fab fa-android fa-2x&quot; style=&quot;color: #915eb1;&quot;&gt;&lt;\/i&gt;&lt;span style=&quot;font-weight: bold;&quot;&gt; If your device has an Android operating system:&lt;\/span&gt;&lt;\/h4&gt;\n&lt;hr&gt;\n&lt;ol class=&quot;conf-instruction__list&quot;&gt;\n&lt;li class=&quot;conf-instruction__item&quot; style=&quot;margin-top: 10px;&quot;&gt;Access the main menu &amp;ndash; Select Settings.&lt;\/li&gt;\n&lt;li class=&quot;conf-instruction__item&quot; style=&quot;margin-top: 10px;&quot;&gt;According to the version of telephone, you may find one of the following options. Choose the relevant one:\n&lt;ul style=&quot;margin-bottom: 0px !important;&quot;&gt;\n&lt;li style=&quot;list-style: none;&quot;&gt;&lt;i class=&quot;fas fa-angle-right&quot; style=&quot;color: #915eb1;&quot;&gt;&lt;\/i&gt; More.&lt;\/li&gt;\n&lt;li style=&quot;list-style: none;&quot;&gt;&lt;i class=&quot;fas fa-angle-right&quot; style=&quot;color: #915eb1;&quot;&gt;&lt;\/i&gt; More Networks.&lt;\/li&gt;\n&lt;li style=&quot;list-style: none;&quot;&gt;&lt;i class=&quot;fas fa-angle-right&quot; style=&quot;color: #915eb1;&quot;&gt;&lt;\/i&gt; More Settings.&lt;\/li&gt;\n&lt;li style=&quot;list-style: none;&quot;&gt;&lt;i class=&quot;fas fa-angle-right&quot; style=&quot;color: #915eb1;&quot;&gt;&lt;\/i&gt; Wireless Connections.&lt;\/li&gt;\n&lt;\/ul&gt;\n&lt;\/li&gt;\n&lt;li class=&quot;conf-instruction__item&quot; style=&quot;margin-top: 10px;&quot;&gt;Access Mobile Networks.&lt;\/li&gt;\n&lt;li class=&quot;conf-instruction__item&quot; style=&quot;margin-top: 10px;&quot;&gt;According to the version of the telephone, check that the following options are enabled:\n&lt;ul style=&quot;margin-bottom: 0px !important;&quot;&gt;\n&lt;li style=&quot;list-style: none;&quot;&gt;&lt;i class=&quot;fas fa-angle-right&quot; style=&quot;color: #915eb1;&quot;&gt;&lt;\/i&gt; Mobile data.&lt;\/li&gt;\n&lt;li style=&quot;list-style: none;&quot;&gt;&lt;i class=&quot;fas fa-angle-right&quot; style=&quot;color: #915eb1;&quot;&gt;&lt;\/i&gt; Data connection.&lt;\/li&gt;\n&lt;\/ul&gt;\n&lt;\/li&gt;\n&lt;li class=&quot;conf-instruction__item&quot; style=&quot;margin-top: 10px;&quot;&gt;Select APN or Access Point Name.&lt;\/li&gt;\n&lt;li class=&quot;conf-instruction__item&quot; style=&quot;margin-top: 10px;&quot;&gt;New APN. If the + symbol is not displayed, press the menu button.&lt;\/li&gt;\n&lt;li class=&quot;conf-instruction__item&quot; style=&quot;margin-top: 10px;&quot;&gt;Fill in the following fields:\n&lt;ul style=&quot;margin-bottom: 0px !important;&quot;&gt;\n&lt;li style=&quot;list-style: none;&quot;&gt;&lt;i class=&quot;fas fa-angle-right&quot; style=&quot;color: #915eb1;&quot;&gt;&lt;\/i&gt; Name: &lt;strong&gt;Avatel&lt;\/strong&gt;&lt;\/li&gt;\n&lt;li style=&quot;list-style: none;&quot;&gt;&lt;i class=&quot;fas fa-angle-right&quot; style=&quot;color: #915eb1;&quot;&gt;&lt;\/i&gt; APN: &lt;b&gt;&lt;span data-ogsc=&quot;rgb(112, 48, 160)&quot;&gt;internet.movil.es&lt;\/span&gt;&lt;\/b&gt;&lt;\/li&gt;\n&lt;li style=&quot;list-style: none;&quot;&gt;&lt;i class=&quot;fas fa-angle-right&quot; style=&quot;color: #915eb1;&quot;&gt;&lt;\/i&gt; User: (is not necessary)&lt;\/li&gt;\n&lt;li style=&quot;list-style: none;&quot;&gt;&lt;i class=&quot;fas fa-angle-right&quot; style=&quot;color: #915eb1;&quot;&gt;&lt;\/i&gt; Password: (is not required)&lt;\/li&gt;\n&lt;\/ul&gt;\n&lt;\/li&gt;\n&lt;li class=&quot;conf-instruction__item&quot; style=&quot;margin-top: 10px;&quot;&gt;Press the menu button again and choose Save.&lt;\/li&gt;\n&lt;li class=&quot;conf-instruction__item&quot; style=&quot;margin-top: 10px;&quot;&gt;Check that the APN you have just created is on the APN list (Avatel).&lt;\/li&gt;\n&lt;\/ol&gt;\n&lt;\/div&gt;\n&lt;div class=&quot;col-12 col-md-6&quot;&gt;\n&lt;h4 style=&quot;font-weight: bold;&quot;&gt;&lt;i class=&quot;fab fa-apple fa-2x&quot; style=&quot;color: #915eb1;&quot;&gt;&lt;\/i&gt;&lt;span style=&quot;font-weight: bold;&quot;&gt;&amp;nbsp; If your device has an iOS operating system:&lt;\/span&gt;&lt;\/h4&gt;\n&lt;hr&gt;\n&lt;ol&gt;\n&lt;li class=&quot;conf-instruction__item&quot; style=&quot;margin-top: 10px;&quot;&gt;Select Settings&lt;\/li&gt;\n&lt;li class=&quot;conf-instruction__item&quot; style=&quot;margin-top: 10px;&quot;&gt;Select Mobile Data&lt;\/li&gt;\n&lt;li class=&quot;conf-instruction__item&quot; style=&quot;margin-top: 10px;&quot;&gt;Select Mobile data network&lt;\/li&gt;\n&lt;li class=&quot;conf-instruction__item&quot; style=&quot;margin-top: 10px;&quot;&gt;Fill in the following fields in the Mobile Data section&lt;i class=&quot;fas fa-angle-right&quot; style=&quot;color: #915eb1;&quot;&gt;&lt;\/i&gt;\n&lt;ul style=&quot;margin-bottom: 0px !important;&quot;&gt;\n&lt;li style=&quot;list-style: none;&quot;&gt;&lt;i class=&quot;fas fa-angle-right&quot; style=&quot;color: #915eb1;&quot;&gt;&lt;\/i&gt; APN: &lt;b&gt;&lt;span data-ogsc=&quot;rgb(112, 48, 160)&quot;&gt;internet.movil.es&lt;\/span&gt;&lt;\/b&gt;&lt;\/li&gt;\n&lt;li style=&quot;list-style: none;&quot;&gt;&lt;i class=&quot;fas fa-angle-right&quot; style=&quot;color: #915eb1;&quot;&gt;&lt;\/i&gt; User: (is not necessary)&lt;\/li&gt;\n&lt;li style=&quot;list-style: none;&quot;&gt;&lt;i class=&quot;fas fa-angle-right&quot; style=&quot;color: #915eb1;&quot;&gt;&lt;\/i&gt; Password: (is not required)&lt;\/li&gt;\n&lt;\/ul&gt;\n&lt;\/li&gt;\n&lt;li class=&quot;conf-instruction__item&quot; style=&quot;margin-top: 10px;&quot;&gt;If you have already configured a previous APN, all you have to do is erase the fields and fill them in with the data provided in the previous point. &lt;\/li&gt;\n&lt;\/ol&gt;\n&lt;\/div&gt;\n&lt;\/div&gt;\n&lt;\/div&gt;\n\" ><\/aura-accordion>\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a403cd5 elementor-widget elementor-widget-aura_text\" data-id=\"a403cd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aura_text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"contenedor\">\n            <div class=\"fila\">\n                <div class=\"columna-100 py-0\">\n                    <p class=\"text text-impact text-start bold\"> Roaming <\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d985f48 elementor-widget elementor-widget-aura_accordion\" data-id=\"d985f48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aura_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"contenedor\">\n            <div class=\"fila\">\n                <div class=\"columna-100 accordion aura-accordion py-0\">\n                    <aura-accordion id=\"aura-accordion-d985f48\" title=\"I am travelling abroad. What are the Roaming and overseas calling conditions?\" content=\"&lt;!DOCTYPE html PUBLIC &quot;-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN&quot; &quot;http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd&quot;&gt;\n&lt;?xml encoding=&quot;utf-8&quot; ?&gt;&lt;p&gt;You can find all the information on Roaming and calls overseas &lt;a href=&quot;https:\/\/avatel.es\/en\/roaming-conditions\/&quot;&gt;here&lt;\/a&gt;.&lt;\/p&gt;&lt;p&gt;Remember that in order to have Internet abroad, you must configure your APN. You can see how to do it in the previous point.&lt;\/p&gt;&lt;p&gt;To call Spain or a Spanish number from abroad, you must first dial +34 and then the telephone number. The + symbol appears on the phone when you keep 0 pressed down.&lt;\/p&gt;\n\" ><\/aura-accordion>\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e32d253 elementor-widget elementor-widget-aura_text\" data-id=\"e32d253\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aura_text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"contenedor\">\n            <div class=\"fila\">\n                <div class=\"columna-100 py-0\">\n                    <p class=\"text text-impact text-start bold\"> Voicemail <\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9e8e9e elementor-widget elementor-widget-aura_accordion\" data-id=\"c9e8e9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aura_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"contenedor\">\n            <div class=\"fila\">\n                <div class=\"columna-100 accordion aura-accordion py-0\">\n                    <aura-accordion id=\"aura-accordion-c9e8e9e\" title=\"I want to configure my voicemail. How do I do that?\" content=\"&lt;!DOCTYPE html PUBLIC &quot;-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN&quot; &quot;http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd&quot;&gt;\n&lt;?xml encoding=&quot;utf-8&quot; ?&gt;&lt;p&gt;You can configure your voicemail by calling 2020 or 604402020.&lt;\/p&gt;&lt;p&gt;You can also use these direct codes:&lt;\/p&gt;&lt;p&gt;1. To call voicemail and listen to your messages, dial 2020.&lt;br&gt;2. Forwarding:&lt;\/p&gt;&lt;p&gt;a. To forward the call when you do not answer the telephone, dial *61* telephone number #, where telephone number is the number you want to forward the call to, then press call. To deactivate forwarding, you must dial #61# and call.&lt;br&gt;b. To forward a call when the telephone is off or out of coverage, dial *62* telephone number # where telephone number is the number you want to forward the call to, then press call. To deactivate forwarding, you must dial #62# and call.&lt;br&gt;c. To forward the call when the telephone is engaged, dial *67* telephone number # where telephone number is the number you want to forward the call to, then press call. To deactivate forwarding, you must dial #67# and call.&lt;br&gt;d. To forward the call in any case, dial *21* telephone number # where telephone number is the number you want to forward the call to, then press call. To deactivate forwarding, you must dial #21# and call.&lt;\/p&gt;&lt;p&gt;3. To activate the call on hold service, dial *43# and then call. To deactivate it, you must dial #43# and call.&lt;br&gt;4. If you want to remove the voicemail, dial #002# and press call.&lt;\/p&gt;\n\" ><\/aura-accordion>\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8cd2e14 elementor-widget elementor-widget-aura_text\" data-id=\"8cd2e14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aura_text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"contenedor\">\n            <div class=\"fila\">\n                <div class=\"columna-100 py-0\">\n                    <p class=\"text text-impact text-start bold\"> Mobile tariffs <\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3482eee elementor-widget elementor-widget-aura_accordion\" data-id=\"3482eee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aura_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"contenedor\">\n            <div class=\"fila\">\n                <div class=\"columna-100 accordion aura-accordion py-0\">\n                    <aura-accordion id=\"aura-accordion-3482eee\" title=\"After activating my SIM, I have thought I need another tariff. What options do you have?\" content=\"&lt;!DOCTYPE html PUBLIC &quot;-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN&quot; &quot;http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd&quot;&gt;\n&lt;?xml encoding=&quot;utf-8&quot; ?&gt;&lt;p&gt;1. You can see our mobile tariff catalogue&amp;nbsp;&lt;a href=&quot;https:\/\/avatel.es\/en\/fibre-and-mobile\/&quot;&gt;here&lt;\/a&gt;. You can carry out formalities at&amp;nbsp;&lt;a href=&quot;https:\/\/avatel.es\/en\/tiendas\/&quot;&gt;your nearest shop&lt;\/a&gt;&amp;nbsp;or by toll-free call on 1790.&lt;br&gt;2. If your mobile telephone line is included within a fibre tariff, you must check the conditions in order to be able to perform that change.&lt;\/p&gt;\n\" ><\/aura-accordion>\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1d490f elementor-widget elementor-widget-aura_text\" data-id=\"c1d490f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aura_text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"contenedor\">\n            <div class=\"fila\">\n                <div class=\"columna-100 py-0\">\n                    <p class=\"text text-impact text-start bold\"> Information <\/p>\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-195c73d elementor-widget elementor-widget-aura_accordion\" data-id=\"195c73d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"aura_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n        <div class=\"contenedor\">\n            <div class=\"fila\">\n                <div class=\"columna-100 accordion aura-accordion py-0\">\n                    <aura-accordion id=\"aura-accordion-195c73d\" title=\"I need more information; how can I obtain it?\" content=\"&lt;!DOCTYPE html PUBLIC &quot;-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN&quot; &quot;http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd&quot;&gt;\n&lt;?xml encoding=&quot;utf-8&quot; ?&gt;&lt;div class=&quot;page-content&quot;&gt;&lt;section class=&quot;b-text -contact&quot;&gt;&lt;div class=&quot;container&quot;&gt;&lt;div class=&quot;content&quot;&gt;&lt;div class=&quot;e-conditions&quot;&gt;&lt;div class=&quot;accordion-content&quot;&gt;&lt;p&gt;You may carry out any formalities at&amp;nbsp;&lt;a href=&quot;https:\/\/avatel.es\/en\/tiendas\/&quot;&gt;your nearest shop&lt;\/a&gt;&amp;nbsp;or by toll-free call on 1790.&lt;\/p&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/section&gt;&lt;\/div&gt;&lt;footer class=&quot;e-footer&quot;&gt;&lt;div class=&quot;f-middle&quot;&gt;&lt;div class=&quot;container menu_footer_mov&quot;&gt;&lt;div class=&quot;row&quot;&gt;&lt;div class=&quot;col-12 col-md-6&quot;&gt;&lt;div class=&quot;e-social&quot;&gt;&amp;nbsp;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/div&gt;&lt;\/footer&gt;\n\" ><\/aura-accordion>\n                <\/div>\n            <\/div>\n        <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>First steps with your SIM Have you received your new AVATEL SIM? Great! Here is all the information you need. Welcome! Activation I have ported my mobile line from another company to AVATEL. What should I do? IMPORTANT: Do not dispose of or remove your present SIM when you receive the new AVATEL SIM.&nbsp;You must [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-198734","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/pages\/198734","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/comments?post=198734"}],"version-history":[{"count":2,"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/pages\/198734\/revisions"}],"predecessor-version":[{"id":229464,"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/pages\/198734\/revisions\/229464"}],"wp:attachment":[{"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/media?parent=198734"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}