{"id":197048,"date":"2022-09-06T06:11:25","date_gmt":"2022-09-06T04:11:25","guid":{"rendered":"https:\/\/avatel.es\/empresas\/centralita\/"},"modified":"2026-06-30T16:42:55","modified_gmt":"2026-06-30T14:42:55","slug":"virtual-call-center","status":"publish","type":"page","link":"https:\/\/avatel.es\/en\/companies\/virtual-call-center\/","title":{"rendered":"Virtual call center"},"content":{"rendered":"\t\t
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VIRTUAL CALL CENTER<\/h1>\n

Improve how your
business is managed<\/h2> <\/div>\n
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OFFERS AND RATES<\/h3> \t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Increase productivity<\/h5>

Set up call queues and call waiting to make sure everyone gets through to your business.<\/p>

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Improve customer care<\/h5>

Create bespoke welcome messages to suit your business hours, configure hold music and call divert to another number.<\/p>

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Guaranteed service with 4G backup<\/h5>

Connect to your workstation whenever you need to via a mobile app.<\/p>

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ALL THE ADVANTAGES OF YOUR FIBRE AND MOBILE PLAN WITH THE VIRTUAL CALL CENTRE<\/h4>
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With Avatel’s Companies Pack you will benefit from the best fibre optic connection with 600 Mb symmetric upload and download speeds, as many mobile lines as you need and a virtual call centre tailored to your business:\n

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<\/i> \n Short and fixed numbers <\/p>\n

<\/i> \n Extension groups <\/p>\n

<\/i> \n Call queues and call waiting <\/p>\n

<\/i> \n Call forwarding <\/p>\n

<\/i> \n Customised welcome message <\/p>\n

<\/i> \n Different messages to suit your business hours <\/p>\n<\/div>\n

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<\/i> \n Hold music<\/p>\n

<\/i> \n Management app <\/p>\n

<\/i> \n Landline terminals with advanced features <\/p>\n

<\/i> \n 4G backup <\/p>\n<\/div>\n<\/div>\n<\/div> \n

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ADD MOBILE LINES TO YOUR PLAN<\/h4>

FROM<\/h5>
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8<\/p>\n\n

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´26<\/p>\n

€\/month<\/p>\n\n<\/div>\n<\/div>\nCustomise your own fibre and mobile plan for your business and add as many mobile lines as you need\n<\/div> \n

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INCREASE THE SPEED OF ANY PLAN TO 1,000 MB<\/h4>

FROM<\/h5>
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9<\/p>\n\n

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´99<\/p>\n

€\/month<\/p>\n\n<\/div>\n<\/div>\nExclusive of taxes\n<\/div> \n

\n Want to find out more? <\/a>\n \n
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PREMIUM SERVICES THAT CAN ALSO BE ADDED TO YOUR PLAN<\/h3>
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SMS platform<\/h5>

Bulk messaging. Customised sender ID. Messaging history<\/p>

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Dedicated fibre<\/h5>

Exclusive signal.
Increased security.
Supply 100% guaranteed.<\/p>

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the easiest and quickest way to subscribe to your plan<\/h3>\n \n
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Choose your plan<\/h4>\n

Select your fibre and mobile plan by clicking on \u2018Shop now\u2019<\/p>\n <\/div>\n <\/div>\n

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We check your coverage<\/h4>\n

We'll ask you for the installation address to check that you can enjoy the best fibre optic connection.<\/p>\n <\/div>\n <\/div>\n

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Talk to an expert<\/h4>\n

An advisor will contact you to find out exactly what you need and offer you a service tailor-made for your business.<\/p>\n <\/div>\n <\/div>\n <\/div>\n\n <\/div>\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

VIRTUAL CALL CENTER Improve how your business is managed OFFERS AND RATES Increase productivity Set up call queues and call waiting to make sure everyone gets through to your business. Improve customer care Create bespoke welcome messages to suit your business hours, configure hold music and call divert to another number. Guaranteed service with 4G […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":196925,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-197048","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/pages\/197048","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/comments?post=197048"}],"version-history":[{"count":11,"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/pages\/197048\/revisions"}],"predecessor-version":[{"id":708943,"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/pages\/197048\/revisions\/708943"}],"up":[{"embeddable":true,"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/pages\/196925"}],"wp:attachment":[{"href":"https:\/\/avatel.es\/en\/wp-json\/wp\/v2\/media?parent=197048"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}